Frequently Asked Questions

ROQFLOW is a tracking tool built for automotive service advisors. It keeps your repair orders, follow-ups, delayed repairs and customers who need to come back in one organized place — so nothing gets lost in the daily rush.

Automotive service advisors — whether you work at a dealership, an independent repair facility, or another automotive service environment. If you juggle repair orders and customer follow-ups, it is built for you.

No. ROQFLOW works alongside the systems you already use. It is your personal command center for the ROs and follow-ups you need to stay on top of — not a replacement for your DMS.

Yes. ROQFLOW works wherever an automotive service advisor works. It is not dealership-specific software.

No. ROQFLOW works in your phone's browser. You can add it to your home screen on iPhone or Android for an app-like experience — no app store required.

Yes. ROQFLOW is built mobile-first and you can add it to your home screen on iPhone or Android for an app-like experience — no app store needed.

Yes. Take a photo of the repair order with your phone and ROQFLOW reads the information from the image to help fill in the check-in — so you type less.

When a customer declines a repair, postpones work, or asks to be contacted later, you set a reminder date. That follow-up resurfaces in your Follow-Ups list on the day it matters, so it doesn't disappear.

Yes. For a repair waiting on a part, you can note that the customer needs to come back and set a reminder — so when the part arrives, you know exactly who to call.

ROQFLOW is designed as a personal tool for individual advisors. Each advisor has their own account and their own board — so your data stays yours.

ROQFLOW Pro is CAD $7.99/month, or CAD $79.99/year. Every account starts with a 15-day free trial.

Yes — every account starts with a 15-day free trial. No credit card required to begin.

After your 15-day free trial, you can subscribe to ROQFLOW Pro for CAD $7.99/month or $79.99/year. If you don't subscribe, your account is paused until you do.

Yes. You can cancel your subscription at any time from your account settings. You'll keep access until the end of your billing period.

Yes — if you have a discount or free-access code, enter it at checkout. Promotional codes are available from time to time.

Your data is private to your account and kept separate from other users. You control what you enter and can archive or remove records at any time.